Terms of Service

Ordiver provides software that helps restaurants operate branded online ordering experiences, manage restaurant workflows, and connect supported third-party services. These Terms of Service govern your access to and use of Ordiver. By creating an account, connecting a restaurant, or using the service, you agree to these terms.

Merchants are responsible for the accuracy of their restaurant information, menus, prices, taxes, availability, fulfillment promises, and customer communications. Merchants must use Ordiver lawfully, maintain any licenses required for their business, and honor orders and obligations they accept through the service.

Payments are processed by supported third-party payment providers under the merchant's agreements with those providers. Merchants remain responsible for provider fees, refunds, disputes, chargebacks, taxes, and reconciliation. Ordiver does not guarantee that a payment provider will approve or complete a transaction.

When a merchant connects Clover, the merchant authorizes Ordiver to access and use permitted Clover data and capabilities for the restaurant. Clover services remain subject to Clover's own agreements, permissions, availability, and technical requirements. Merchants may disconnect the integration, but doing so may make connected Ordiver features unavailable.

You are responsible for maintaining accurate account information, protecting login credentials, limiting access to authorized personnel, and promptly notifying Ordiver of suspected unauthorized access. You are responsible for activity performed through your account unless prohibited by applicable law.

We work to keep Ordiver reliable, but the service may occasionally be unavailable because of maintenance, provider interruptions, network failures, security concerns, or events outside our reasonable control. Features may change as the service evolves, provided that we do not intentionally reduce obligations that cannot be limited under applicable law.

To the fullest extent permitted by law, Ordiver will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, data, goodwill, or business opportunities arising from use of the service. Nothing in these terms excludes liability that cannot legally be excluded or limited.

You may stop using Ordiver or disconnect supported integrations at any time, subject to outstanding obligations. Ordiver may suspend or terminate access when reasonably necessary to address unlawful use, security risk, material breach, nonpayment, or harm to the service or others. Provisions intended to survive termination will continue to apply.

Questions about these terms may be sent to Oliver@ordiver.com.